WE WILL CONTACT YOU TO ARRANGE A DELIVERY DATE.
All orders are sent via economy which is approx 5-7 working days from order delivered Monday to Friday 9am - 5:30pm. The supplier will phone or email on the morning of the delivery to advise of an eta.
The logs are delivered by tail lift lorry approx 10 metres long (when tail lift down) and 3.4 metres high and 2.8 metres wide, please advise on order if access will be an issue. Delivery drivers are not expected to manoeuvre the pallet beyond the rear of the vehicle but will risk assess each delivery and always be as helpful as possible. Hand pump trucks will not operate on soft ground or loose gravel. In these case the delivery will be to "kerbside" or as close to the property as possible. In the event of a customer agreeing to a delivery and not being at home during the agreed time period, or there not being a safe place to leave the goods a redelivery charge of £20 per pallet will be made.
Lead times may extend during busy periods.