Buying Your Stove
Choosing the right stove is an exciting step — and we're here to make it easy. From your initial inspiration to final installation, we guide you through every stage. Start by browsing our online range or visiting our showroom to see our stoves up close. Our team will help you select the perfect model for your home, followed by a home visit to assess your space and requirements. Once everything’s in place, our experienced installers ensure a safe, professional fit — so all you need to do is sit back and enjoy the warmth.
Choosing Your Stove
Style, size and fuel
Did you know that there are over 200 brands and thousands of models, of woodburning stove on the UK market, from every corner of the planet?
Rather than offer stoves of all levels of quality from every one of those manufacturers - as some in this field try to do - we prefer to offer stoves from a modest selection of manufacturers. This means that we are familiar with the stoves; we can stock the most commonly requested spares for those stoves, and in the very rare event of an after-sales problem with a stove, we are dealing with manufacturers who are as committed to customer satisfaction as we are ourselves.
Many potential customers seem determined to buy a stove which is far too powerful for their needs - because a big stove will look "right" in their fireplace - blissfully unaware of the huge volumes of smoke, the sticky mess inside the stove and chimney, the horrendous atmospheric pollution, and the chimney fire risk, of burning a big, powerful, stove well below its specified output.
Others try to buy a tiny stove to fit their existing small fireplace opening, again, unaware that you need space around the stove for the heat to circulate and warm the room.
Visiting our Showroom
Ideas, inspiration and planning
We would recommend visiting our showroom, so we can discuss suitable models of stoves and what work is required to install your stove.
If you can bring with you:-
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Dimensions of your room
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A picture and dimensions of the current fireplace
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A picture of the house from outside
and if you've seen a fireplace design you like, bring that along too.
We will talk you through what output is required and suitable stove models that will fit the bill. We have samples of hearths and beams and examples of previous work we have completed to give you ideas and inspiration.
Home Visit
Professional service
Once you've picked your stove and design for your new fireplace, this is time for one of our installers to visit your property and finalise details.
If you're having other work done, we can liaise with architect, builders and designers.
We will then send you our fully itemised quotation.
Installation
Built to last
Depending on the work involved this will vary but typically for a stove and flue liner installation this will take one day for a full fireplace remodel this can take 2-4 days.
Opening out a chimney breast is a messy job but we cover everything that can't be removed from the room with dust sheets and tidy up at the end of each day.
We light the fire with the free kiln dried logs supplied with every installation and talk you through how to use your new stove.
After each installation every customer also gets a free copy of our unique Beginners Guide, packed with useful information on such as:- step-by-step instructions on how to light a fire; when and how to adjust the air controls; how to clean the stove and door glass, how to dispose of ash without filling the room with dust, what fuels to burn and what not to burn, and lots more, plus a list of the most commonly reported "problems" users encounter, with an even bigger list of solutions to those "problems".
FAQ
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What can stoves burn?Most stoves we sell are multifuel, this means they can burn either wood or smokeless fuel. Woodburning only stoves will have a flat base and no grate. Multifuel stoves will have a grate and an ash pan underneath for easy removal of any ash. The air for burning wood is usually controlled at the top of the stove and smokeless coal towards the bottom. Many manufacturers have gas stoves within their range, these can be connected to mains or LPG gas. As an added convenience they can have the option of a remote control.
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Are wood burning and multifuel stoves being banned?No. There are no proposals or legislations to support this idea.
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What is Ecodesign 2022 Legislation?A Government backed and European-wide programme designed to lower emissions and improve the UK's air quality. The Ecodesign regulations will set new efficiency requirements for all stoves. Only stoves that have been tested and approved will be sold and installed within the UK after 2022.
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What is different about an Ecodesign Ready Stove?An incredibly efficient and economic new design. Benefitting from at least 80% efficency which means you'll be saving on fuel and helping improve our air quality at the same time! our Ecodesign models will have the same superior performance and stunning exteriors to perfectly match your home.
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If I purchase a non-eco design stove or have an existing stove in place will this have to be replaced?No. The new legislation will only apply to new stoves on the market after 1st January 2022. This means you can keep your current stove without having to worry. If you ever need to replace your applicance in the future after 2022, this will then need to complete with Ecodesign.
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What is best to burn on my new wood burning or multifuel stove?We would always recommend Kiln dried logs approved under Woodsure's "Read to Burn" logs, these logs have been tested and passed to be able to burn straight away on your stove, without the need for seasoning or extra drying time. They have a low moisture content so will give you more heat. If you are seasoning your own logs a moisture meter is essential to test them. For a multifuel stove you can also burn smokeless coal. You can find an approved list of fuels on the HETAS website. Petroleum coke is not classed as a smokeless coala nd must not be burnt on a stove. It is not recommended to slumber a stove with smokeless coal as the chemicals cannot be burned off, this can lead to fogging of the door glass and corrosion of the metal flue liner.
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When is the best time to buy a stove?The heating season usually runs from September to March and lead times can be anything up to 6-8 weeks from ordering, especially if the weather is cold. If you are remodelling the chimney breast and wanting to redecorate afterwards, over the Summer months is best, lead time on stoves are minimal and you can be ready for the Summer buy offers on logs and kindling.